Profile
What I do, what I’m looking for, and why IT plus software is my edge.
PROFILE · SUMMARY
The bridge between the helpdesk and the codebase
I'm an on-site IT specialist who doesn't stop at the ticket close. I keep users productive under SLA pressure—and when the fix needs code, I can design and ship it in React, TypeScript, and modern web stacks.
Based in Kraków — currently on-site IT for , with prior commercial experience at Blunovation.
Calm under pressure
High-severity incidents, hardware rollouts, and IMAC—handled methodically with clear communication.
Speaks both languages
Fluent in end-user support and developer workflows—fewer handoffs, faster root cause.
Builds, not only fixes
Commercial React experience plus active personal projects keep my engineering skills current.
What I'm looking for
- ›IT Support / IT Operations — Kraków, hybrid on-site, or fully remote
- ›Application Support / L2 Support — apps, escalations, and steady ticket ownership
- ›Internal tools or junior frontend where support meets product — remote OK
Skills & modules
LOADED CAPABILITIES
IT & support
Development
Tools
Languages · Polish (native), English (full professional)
When I started
Around 2016, I found programming while studying Aviation and Cosmonautics — first out of necessity, then out of curiosity.
The pivot
I switched to Computer Science at UMCS, shipped a Django API in a team project, and built my thesis app in React Native.
Today
Commercial React work at Blunovation, then on-site IT for Aon — two paths that meet when users need someone who understands both the ticket and the technology behind it.
Career
On-site IT roles, engineering work, and education.
Work
Hemmersbach
IT Service Engineer
Providing end-user IT support to Aon on-site through Hemmersbach, a subcontractor to Accenture — resolving hardware and software issues and coordinating with remote engineering teams.
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Employed by Hemmersbach as part of a multi-tier outsourcing partnership where Accenture serves as the IT service provider for Aon.
Delivering hands-on technical assistance on-site, resolving hardware and software issues across standard operating systems and the Microsoft 365 suite, and ensuring timely, quality resolutions for end users.
Aon
IT Specialist
End-user IT support for a global professional services firm in Cracow — setup and troubleshooting of HP laptops, MacBooks, and peripherals, plus incident management and on-site coordination with remote teams.
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Managed high-severity incidents with a calm, methodical approach and conducted root cause analysis to implement permanent fixes. Built strong relationships with end users through proactive communication and efficient problem resolution.
Planned and executed IMAC activities, coordinated hardware procurement with suppliers and OEMs, and provided comprehensive Windows, macOS, and Microsoft 365 support — consistently meeting SLA targets and maintaining high user satisfaction.
Blunovation
Software Engineer / Analyst
Built responsive UIs from Figma mockups on the PPM project in an agile team — custom React components, Material UI, and drag-and-drop features connected to backend APIs.
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Worked on the PPM project in an agile team of frontend and backend developers, a project manager, and a UI/UX designer.
Designed and implemented responsive user interfaces from Figma mockups using HTML, JavaScript, and React. Built custom components alongside Material UI and styled-components, integrating npm packages such as react-beautiful-dnd, react-dnd, and react-dropzone.
Connected frontend applications to backend services via Axios. My most significant deliverable was an interactive map view where users could add, delete, move, and persist objects using drag-and-drop.
Blunovation
Junior Software Engineer / Analyst
Joined the PPM web team to implement client interfaces with HTML, JavaScript, and React — responsive layouts from Figma and API integration via Axios.
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Joined the web development team on the PPM project in an agile squad with frontend and backend developers, a project manager, and a UI/UX designer.
Contributed to client-facing interfaces using HTML, JavaScript, and React, implemented responsive layouts from Figma designs, and connected frontend applications to backend APIs with Axios.

SysCrew
Intern Django Developer
Internship building backend features with Django and PostgreSQL for a small development team.
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I was allowed to take part in student internships there and practice my backend skills by implementing new end points for existing API.
Education

Maria Curie-Skłodowska University
B.Sc. Computer Science (Licencjat)
Bachelor's in Computer Science — programming fundamentals, algorithms, Django/PostgreSQL group project, and a React Native thesis on diet optimization.
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Completed a Bachelor's degree in Computer Science, learning programming fundamentals in C, object-oriented programming and design patterns in C++, algorithms, and data structures.
Developed a group project API using Python (Django) and PostgreSQL, gained relational database experience with MySQL, and wrote a thesis on solving diet problems through a mobile application built with React Native, Node.js, and related technologies.
Builds
Apps and experiments that keep my dev skills sharp.

Diet app
Mobile app for calculating diet-related values and tracking nutrition. Users can add products from a shared database and search by barcode scan.
Connect
Message me or link up on socials.
OPEN COMMS CHANNEL
Prefer socials? Find links on . Or send a message directly: